How it works:

    1. Choose a service that fits your requirements

    We currently offer matching services for private lessons and are working on implementing group lessons (subject to availability).

    2. Select a local verified instructor for you

    Our advanced database will suggest verified instructors tailored to your requirements. Alternatively, you can utilize our filters to search through all of the our instructors in your area to find an ideal match. View the instructors availability on their interactive calendar, book and reserve your spot.

    3. Contact your instructor for your first appointment

    We will forward your inquiry to the instructor, and give them two working days to respond. Once the instructor accepts, we will open an in-app direct message between you and the instructor where you can work out the specific date and time, agree on a suitable venue, and confirm any other necessary details. When the lesson is confirmed by both yourself and the instructor, we will process your payment. There is no need to share personal information until the lesson is confirmed.

    4. Meet up with your instructor and start learning!

    One hour before your lesson, we will send you a four digit code that you will share with your instructor upon meeting them to confirm that both parties are in attendance. Our goal is to promote water safety education and foster meaningful connections. Enjoy developing your lifelong swimming skills!

    5. Leave reviews and ratings to assist others

    As a growing business, we value your feedback. After your first lesson, help others benefit from our services by leaving a review and rating for your instructor.

What if I'm not satisfied with my lesson?Open iconicon that represents the state of the summary

In order to ensure that every swimmer is satisfied with their lesson, we offer an optional one (1) time free trial lesson for your first lesson with an instructor. If you are not satisfied with a lesson and did not use the free trial, you will have 24 hours after the end of the lesson to request for a waiver. We will hold your payment to be credited towards another lesson, or you may request for a full refund.

How does a free trial lesson work?Open iconicon that represents the state of the summary

If you choose to select a free trial lesson, that first lesson will be free of charge. This is to ensure that every swimmer gets a chance to become acquainted with and work with an instructor that they enjoy. Please note that each account will only receive one (1) free trial lesson.

What happens after the lesson?Open iconicon that represents the state of the summary

You will need to confirm that the lesson is completed within 24 hours after the lesson.Additionally, we highly encourage you to review and rate your instructor so that others can have the same great opportunities working with a great instructor

I'm an instructor/ coach, how does this work for me?Open iconicon that represents the state of the summary

We take a starting commission fee of 15% per lesson so that we can cover operating costs, uphold our 100% satisfaction guarantee and finance trial lessons for new swimmers. This commission fee will decrease for you as you complete lessons. This is our way for us to say thank you for choosing us and helping your community. Please note that you should take note of this fee into your lesson pricing.

How do I report an issue?Open iconicon that represents the state of the summary

You can visit our report page and fill out the attached form. We will aim to have a representative contact you within two working weeks.